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    • Deepin Store Home Screen
    Community Discussion 1789 views · 12 replies ·
    Tofloor
    poster avatar
    tf55337
    deepin
    2014-10-30 16:48
    Author
    When opening Deepin Store the home screens for Recommendations and Topics do not show the images for packages.  The app seems to function correctly so far as installing software and the updates run just fine.  Attached is an image of what Deepin Store looks like when I open it.

    How can I fix this?

    DeepinScreenshot20141028154722.png
    Reply Favorite View the author
    All Replies
    胜
    deepin
    2014-10-31 01:35
    #1
    try to execute command:
    1. rm -rf ~/.cache/deepin-software-center/
    Copy the Code
    Reply View the author
    tf55337
    deepin
    2014-10-31 20:27
    #2
    I entered the above command in the Terminal and no output was given.  The DSC still does not display any of the images in the Recommendations or Topics and the top banner has no images.  Looks the same as above.

    What should I try next?
    Reply View the author
    Maggieszd
    deepin
    2014-10-31 22:01
    #3
    There may be some problems on your internet. The home screens in Deepin Store are stored in China, maybe the network is slow in your location to access China website. You could start Deepin store in the terminal, please execute
    1. deepin-software-center
    Copy the Code
    in terminal and paste the output information.
    Reply View the author
    tf55337
    deepin
    2014-11-01 09:50
    #4
    Could this be related to the issue I'm having accessing the Deepin Forum and other Deepin websites at certain times of the day?

    Here is the output of running DSC in terminal:
    1. tim@tim-deepin:~$ deepin-software-center
    3. [INFO][software_center.DeepinSoftwareCenter:83] Init ui
    4. [INFO][software_center.DeepinSoftwareCenter:83] Init data manager
    5. [INFO][software_center.DeepinSoftwareCenter:83] Init pages
    6. [INFO][logger.Logger:83] Dbus Reply OK: set_download_dir
    7. Traceback (most recent call last):
    8.   File "/usr/share/deepin-software-center/ui/server_action.py", line 96, in run
    9.     timeout=POST_TIMEOUT,
    10.   File "/usr/lib/python2.7/urllib2.py", line 127, in urlopen
    11.     return _opener.open(url, data, timeout)
    12.   File "/usr/lib/python2.7/urllib2.py", line 404, in open
    13.     response = self._open(req, data)
    14.   File "/usr/lib/python2.7/urllib2.py", line 422, in _open
    15.     '_open', req)
    16.   File "/usr/lib/python2.7/urllib2.py", line 382, in _call_chain
    17.     result = func(*args)
    18.   File "/usr/lib/python2.7/urllib2.py", line 1214, in http_open
    19.     return self.do_open(httplib.HTTPConnection, req)
    20.   File "/usr/lib/python2.7/urllib2.py", line 1184, in do_open
    21.     raise URLError(err)
    22. URLError:
    23. Fetch home data failed: .
    24. url: http://apis.linuxdeepin.com/dschome/home/?status=3&hl=en_US
    25. Fetch vote data failed: .
    26. Fetch vote data failed: .
    27. Fetch vote data failed: .
    28. Fetch vote data failed: .
    29. Fetch vote data failed: .
    30. Fetch vote data failed: .
    31. Fetch vote data failed: .
    32. Fetch vote data failed: .
    33. Fetch vote data failed: .
    34. Fetch vote data failed: .
    35. Fetch vote data failed: .
    36. Fetch vote data failed: .
    37. Fetch vote data failed: .
    38. Fetch vote data failed: .
    39. Fetch vote data failed: .
    40. Fetch vote data failed: .
    41. Fetch vote data failed: .
    42. Fetch vote data failed: .
    43. Fetch vote data failed: .
    44. Fetch vote data failed: .
    45. Fetch vote data failed: .
    46. Fetch vote data failed: .
    47. Fetch vote data failed: .
    48. Fetch vote data failed: .
    49. Fetch vote data failed: .
    50. Fetch vote data failed: .
    51. Fetch vote data failed: .
    52. Fetch vote data failed: .
    53. Fetch vote data failed: .
    54. Fetch vote data failed: .
    55. Fetch vote data failed: .
    56. Fetch vote data failed: .
    57. Fetch vote data failed: .
    58. Fetch vote data failed: .
    59. Fetch vote data failed: .
    60. Fetch vote data failed: .
    61. Fetch vote data failed: .
    62. Fetch vote data failed: .
    63. Fetch vote data failed: .
    64. Fetch vote data failed: .
    65. Fetch vote data failed: .
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    67. Fetch vote data failed: .
    68. Fetch vote data failed: .
    69. Fetch vote data failed: .
    70. Fetch vote data failed: .
    71. Fetch vote data failed: .
    72. Fetch vote data failed: .
    73. Fetch vote data failed: .
    74. Fetch vote data failed: .
    75. Fetch vote data failed: .
    76. Fetch vote data failed: .
    77. Fetch vote data failed: .
    78. Fetch vote data failed: .
    79. Fetch vote data failed: .
    80. Fetch vote data failed: .
    81. Fetch vote data failed: .
    82. Fetch vote data failed: .
    83. Fetch vote data failed: .
    84. Fetch vote data failed: .
    85. Fetch vote data failed: .
    86. Fetch vote data failed: .
    87. Fetch vote data failed: .
    88. Fetch vote data failed: .
    89. Fetch vote data failed: .
    90. Fetch vote data failed: .
    91. Fetch vote data failed: .
    92. Fetch vote data failed: .
    93. Fetch vote data failed: .
    94. Fetch vote data failed: .
    95. Fetch vote data failed: .
    96. Fetch vote data failed: .
    97. Fetch vote data failed: .
    98. Fetch vote data failed: .
    99. Fetch vote data failed: .
    100. Fetch vote data failed: .
    101. Fetch vote data failed: .
    102. Fetch vote data failed: .
    103. Fetch vote data failed: .
    104. Fetch vote data failed: .
    105. Fetch vote data failed: .
    106. Fetch vote data failed: .
    107. Fetch vote data failed: .
    108. Fetch vote data failed: .
    109. Fetch vote data failed: .
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    111. Fetch vote data failed: .
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    117. Fetch vote data failed: .
    118. Fetch vote data failed: .
    119. Fetch vote data failed: .
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    121. Fetch vote data failed: .
    122. Fetch vote data failed: .
    123. Fetch vote data failed: .
    124. Fetch vote data failed: .
    125. Fetch vote data failed: .
    126. Fetch vote data failed: .
    127. Fetch vote data failed: .
    128. Fetch vote data failed: .
    129. Fetch vote data failed: .
    130. Fetch vote data failed: .
    131. Traceback (most recent call last):
    132.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    133.     urllib.urlretrieve(self.remote_url, self.local_path)
    134.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    135. Traceback (most recent call last):
    136.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    137.     urllib.urlretrieve(self.remote_url, self.local_path)
    138.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    139. Traceback (most recent call last):
    140.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    141.     urllib.urlretrieve(self.remote_url, self.local_path)
    142.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    143. Traceback (most recent call last):
    144.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    145.     urllib.urlretrieve(self.remote_url, self.local_path)
    146.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    147.     return _urlopener.retrieve(url, filename, reporthook, data)
    148.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    149.     return _urlopener.retrieve(url, filename, reporthook, data)
    150.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    151.     return _urlopener.retrieve(url, filename, reporthook, data)
    152.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    153.     fp = self.open(url, data)
    154.     fp = self.open(url, data)
    155.     return _urlopener.retrieve(url, filename, reporthook, data)
    156.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    157.     fp = self.open(url, data)
    158.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    159.     return getattr(self, name)(url)
    160.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    161.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    162.     fp = self.open(url, data)
    163.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    164.     return getattr(self, name)(url)
    165.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    166.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    167.     return getattr(self, name)(url)
    168.     h.endheaders(data)
    169.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    170.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    171.     h.endheaders(data)
    172.     return getattr(self, name)(url)
    173.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    174.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    175.     h.endheaders(data)
    176.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    177.     h.endheaders(data)
    178.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    179.     self._send_output(message_body)
    180.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    181.     self._send_output(message_body)
    182.     self._send_output(message_body)
    183.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    184.     self._send_output(message_body)
    185.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    186.     self.send(msg)
    187.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    188.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    189.     self.send(msg)
    190.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    191.     self.send(msg)
    192.     self.send(msg)
    193.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    194.     self.connect()
    195.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    196.     self.connect()
    197.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    198.     self.connect()
    199.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    200.     self.connect()
    201.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    202.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    203.     self.timeout, self.source_address)
    204.     self.timeout, self.source_address)
    205.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    206.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    207.     self.timeout, self.source_address)
    208.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    209.     self.timeout, self.source_address)
    210.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    211.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    212.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    213. IOError: [Errno socket error] [Errno -2] Name or service not known
    214. Download image error: [Errno socket error] [Errno -2] Name or service not known
    215.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    216. IOError: [Errno socket error] [Errno -2] Name or service not known
    217.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    218. IOError: [Errno socket error] [Errno -2] Name or service not known
    219. Download image error: [Errno socket error] [Errno -2] Name or service not known
    220. Download image error: [Errno socket error] [Errno -2] Name or service not known
    221. IOError: [Errno socket error] [Errno -2] Name or service not known
    222. Download image error: [Errno socket error] [Errno -2] Name or service not known
    223. Traceback (most recent call last):
    224.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    225.     urllib.urlretrieve(self.remote_url, self.local_path)
    226.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    227.     return _urlopener.retrieve(url, filename, reporthook, data)
    228.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    229.     fp = self.open(url, data)
    230.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    231.     return getattr(self, name)(url)
    232.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    233.     h.endheaders(data)
    234.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    235.     self._send_output(message_body)
    236.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    237.     self.send(msg)
    238.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    239.     self.connect()
    240.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    241.     self.timeout, self.source_address)
    242.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    243.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    244. IOError: [Errno socket error] [Errno -2] Name or service not known
    245. Download image error: [Errno socket error] [Errno -2] Name or service not known
    246. Traceback (most recent call last):
    247.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    248.     urllib.urlretrieve(self.remote_url, self.local_path)
    249.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    250.     return _urlopener.retrieve(url, filename, reporthook, data)
    251.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    252.     fp = self.open(url, data)
    253.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    254.     return getattr(self, name)(url)
    255.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    256.     h.endheaders(data)
    257.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    258.     self._send_output(message_body)
    259.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    260.     self.send(msg)
    261.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    262.     self.connect()
    263.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    264.     self.timeout, self.source_address)
    265.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    266.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    267. IOError: [Errno socket error] [Errno -2] Name or service not known
    268. Download image error: [Errno socket error] [Errno -2] Name or service not known
    269. Traceback (most recent call last):
    270. Traceback (most recent call last):
    271.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    272.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    273.     urllib.urlretrieve(self.remote_url, self.local_path)
    274.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    275.     urllib.urlretrieve(self.remote_url, self.local_path)
    276.     return _urlopener.retrieve(url, filename, reporthook, data)
    277.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    278.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    279.     fp = self.open(url, data)
    280.     return _urlopener.retrieve(url, filename, reporthook, data)
    281.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    282.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    283.     return getattr(self, name)(url)
    284.     fp = self.open(url, data)
    285.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    286.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    287.     return getattr(self, name)(url)
    288.     h.endheaders(data)
    289.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    290.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    291.     h.endheaders(data)
    292.     self._send_output(message_body)
    293.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    294.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    295.     self._send_output(message_body)
    296.     self.send(msg)
    297.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    298.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    299.     self.send(msg)
    300.     self.connect()
    301.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    302.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    303.     self.connect()
    304.     self.timeout, self.source_address)
    305.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    306.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    307.     self.timeout, self.source_address)
    308.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    309.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    310. IOError: [Errno socket error] [Errno -2] Name or service not known
    311.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    312. Download image error: [Errno socket error] [Errno -2] Name or service not known
    313. IOError: [Errno socket error] [Errno -2] Name or service not known
    314. Download image error: [Errno socket error] [Errno -2] Name or service not known
    315. Traceback (most recent call last):
    316.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    317.     urllib.urlretrieve(self.remote_url, self.local_path)
    318.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    319.     return _urlopener.retrieve(url, filename, reporthook, data)
    320.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    321.     fp = self.open(url, data)
    322.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    323.     return getattr(self, name)(url)
    324.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    325.     h.endheaders(data)
    326.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    327.     self._send_output(message_body)
    328.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    329.     self.send(msg)
    330.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    331.     self.connect()
    332.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    333.     self.timeout, self.source_address)
    334.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    335.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    336. IOError: [Errno socket error] [Errno -2] Name or service not known
    337. Download image error: [Errno socket error] [Errno -2] Name or service not known
    338. Traceback (most recent call last):
    339.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    340.     urllib.urlretrieve(self.remote_url, self.local_path)
    341.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    342.     return _urlopener.retrieve(url, filename, reporthook, data)
    343.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    344.     fp = self.open(url, data)
    345.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    346.     return getattr(self, name)(url)
    347.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    348.     h.endheaders(data)
    349.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    350.     self._send_output(message_body)
    351.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    352.     self.send(msg)
    353.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    354.     self.connect()
    355.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    356.     self.timeout, self.source_address)
    357.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    358.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    359. IOError: [Errno socket error] [Errno -2] Name or service not known
    360. Download image error: [Errno socket error] [Errno -2] Name or service not known
    361. Traceback (most recent call last):
    362.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    363.     urllib.urlretrieve(self.remote_url, self.local_path)
    364.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    365.     return _urlopener.retrieve(url, filename, reporthook, data)
    366.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    367.     fp = self.open(url, data)
    368.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    369.     return getattr(self, name)(url)
    370.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    371.     h.endheaders(data)
    372.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    373.     self._send_output(message_body)
    374.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    375.     self.send(msg)
    376.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    377. Traceback (most recent call last):
    378.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    379. Traceback (most recent call last):
    380.   File "/usr/share/deepin-software-center/ui/server_action.py", line 126, in run
    381.     self.connect()
    382.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    383.     self.timeout, self.source_address)
    384.     urllib.urlretrieve(self.remote_url, self.local_path)
    385.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    386.     return _urlopener.retrieve(url, filename, reporthook, data)
    387.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    388.     fp = self.open(url, data)
    389.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    390.     return getattr(self, name)(url)
    391.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    392.     h.endheaders(data)
    393.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    394.     self._send_output(message_body)
    395.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    396.     self.send(msg)
    397.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    398.     self.connect()
    399.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    400.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    401.     self.timeout, self.source_address)
    402.     urllib.urlretrieve(self.remote_url, self.local_path)
    403.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    404.   File "/usr/lib/python2.7/urllib.py", line 94, in urlretrieve
    405.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    406. IOError: [Errno socket error] [Errno -2] Name or service not known
    407.     return _urlopener.retrieve(url, filename, reporthook, data)
    408. Download image error: [Errno socket error] [Errno -2] Name or service not known
    409.   File "/usr/lib/python2.7/urllib.py", line 240, in retrieve
    410.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    411. IOError: [Errno socket error] [Errno -2] Name or service not known
    412. Download image error: [Errno socket error] [Errno -2] Name or service not known
    413.     fp = self.open(url, data)
    414.   File "/usr/lib/python2.7/urllib.py", line 208, in open
    415.     return getattr(self, name)(url)
    416.   File "/usr/lib/python2.7/urllib.py", line 345, in open_http
    417.     h.endheaders(data)
    418.   File "/usr/lib/python2.7/httplib.py", line 969, in endheaders
    419.     self._send_output(message_body)
    420.   File "/usr/lib/python2.7/httplib.py", line 829, in _send_output
    421.     self.send(msg)
    422.   File "/usr/lib/python2.7/httplib.py", line 791, in send
    423.     self.connect()
    424.   File "/usr/lib/python2.7/httplib.py", line 772, in connect
    425.     self.timeout, self.source_address)
    426.   File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    427.     for res in getaddrinfo(host, port, 0, SOCK_STREAM):
    428. IOError: [Errno socket error] [Errno -2] Name or service not known
    429. Download image error: [Errno socket error] [Errno -2] Name or service not known
    Copy the Code
    Reply View the author
    胜
    deepin
    2014-11-05 18:20
    #5
    Something wrong with you network, it's failed to visit http://apis.linuxdeepin.com/dschome/hom ... 3&hl=en_US

    You need check your network problem, try to visit http://apis.linuxdeepin.com/dschome/hom ... 3&hl=en_US in you browser.
    Reply View the author
    tf55337
    deepin
    2014-11-06 18:37
    #6
    When navigating to the above link, this is what I see:

    DeepinScreenshot20141105202526.png

    After resetting my modem/router and still having the same issue I called my ISP and was lucky enough to get a Tech that has a very good understanding of Linux.  Their opinion was that there is an issue with the access rights of the server that the images are pulled from.  Not sure if this will make sense but any additional help would be great....

    Thanks!
    Reply View the author
    胜
    deepin
    2014-11-07 21:58
    #7
    To test your network, you could try to download the picture in terminal
    1. wget http://dsc-home-data.b0.upaiyun.com/home/slide_picture/transmission.png
    Copy the Code

    the following is the picture
    Reply View the author
    tf55337
    deepin
    2014-11-08 14:41
    #8
    Here is the output from Terminal with the last command:


    DeepinScreenshot20141107163758.png
    Reply View the author
    Maggieszd
    deepin
    2014-11-10 21:26
    #9
    Please tell me which country are you in, there may be some network issues of Deepin store in some countries.
    Reply View the author
    tf55337
    deepin
    2014-11-11 13:48
    #10
    I'm in the Minnesota in the United States.
    Reply View the author
    tf55337
    deepin
    2014-11-20 18:17
    #11
    Could you confirm that this is a network issue regarding the Deepin Store in my location?
    Reply View the author
    mach50
    deepin
    2014-11-22 03:41
    #12
    its just the same in Belgium , nothing in the home (this is a bug in your software)
    all the rest works , but not the home
    Reply View the author