[solved] Broken Updates! (Edited - was: Updates for Deepin 15.1 are very slow...- Community

[solved] Broken Updates! (Edited - was: Updates for Deepin 15.1 are very slow...

Community Discussion 1.1w views · 50 replies ·

jotapesse

deepin

2016-02-26 13:32

Author

Edited by jotapesse at 2016-3-5 17:50

Edit (2016-03-05) Solved:
Folowing the https://bbs.deepin.org/post/30796 I have upgraded my system and the issue is resolved. Good! Thanks.

Edit (2016-03-01) Confirmed issue, upgrading not recommended:
The issue below is confirmed by today's https://bbs.deepin.org/post/30785 from Deepin team. Several users had the same issue, it may happen to you. Please take notice that you should refrain from doing any upgrade to the system (control center or from terminal) until newer upgrades that fix it are released - they should be announcing it when it's ready.

Edit (2016-02-29) Unresponsive system:
Ok, on a third system, the system crashed after some upgrades in the command line. Tried to recover with grub's deepin recover option and repair broken updates. It always booted to login but crashed, with a freezed login screen, no mouse, no keyboard. Had to fully reinstall Deepin. And now the connection with the repositories is DEAD SLOW (since this morning in Europe)! Any repository server, official or server! This is taking too long to resolve, Deepin team!

Edit (2016-02-27) New findings:
Ok, after 2 days of unsuccessfully trying to update Deepin 15.1 from control-center very slowly up to ~40% downloads, today it simply notified that it failed and offered to try again, always unsuccessfully. I tried changing mirror servers several times but no change. I decided to try to update it 'manually' in terminal:

$ sudo apt-get update
$ sudo apt-get dist-upgrade

Copy the Code

The official repository server (and CDN) simply did not connect anymore so I changed again the mirror in control-center for a 'Fast' one and tried again in terminal. This time it connected without any issue and started to upgrade. Well, it seems that the ~600MB of upgrade packages were already previously downloaded in total (not ~40%), no extra downloads were required. The Deepin Control Center System Updates just didn't worked properly! Broken updates in control-center!

Following the successful upgrade in terminal I rebooted and at first login I lost all my custom keyboard shortcuts (didn't work and didn't existed in control-center). Also the desktop 'Computer' icon was reverted to the default deepin (blue) logo icon. Control-center notified that 'deepin patches' updates were available but none were available in terminal, also a 'new driver' was detected. I tried 'updating' in control-center and it asked to reboot again. I rebooted one more time. On next login it recovered all my keyboard shortcuts but the desktop 'computer' icon was still missing. The 'new driver' was just the 'intel cpu firmware' that I previously had used but now was disabled. I select it for use. I selected the default icon theme again in control-center and it solved the icon issue. All seems working fine now.

Conclusion: Something is wrong with Deepin Updates/Control Center. It stopped working. CDN 'acceleration' stopped working. Manually selecting a mirror server and upgrading in terminal resolved the upgrading issue. This happened on both my pc's i386 and amd64, so nothing related to a particular machine/system install. If you are having the same issue you may try the same procedure and see if it upgrades.

Original post (2016-02-25):
Today the Deepin 15.1 system notified that patches and updates were available to install, so I proceed to install them on my several PCs. It's painfully slow! The Deepin repositories servers must be overwelmed. I guess that everybody is having the same trouble. So it seems that it's time for Deepin team to upgrade the repositories server infrastructure to deal with the increasing user demand. You guys just have much more users now than before, I guess. Waiting...

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tristar

deepin

2016-02-26 22:37

Edited by tristar at 2016-2-26 07:38

Well, updates are here and all deepin users downloading them;because of that is all more slowly as usual. Few hours till end of the updates... ;)

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jotapesse

deepin

2016-02-28 03:43

Original post updated!

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dance707

deepin

2016-02-28 04:09

https://bbs.deepin.org/post/30765
Original post updated!

The official CDN mirror started working more normal around noon China time today. My last system update only took 35 minutes to do. While yesterday a update i did was more than 3 hours.

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m***o@gmail.com

deepin

2016-02-28 04:26

https://bbs.deepin.org/post/30765
The official CDN mirror started working more normal around noon China time today. My last system u ...

We need one EU server and one USA server..

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dance707

deepin

2016-02-28 04:29

https://bbs.deepin.org/post/30765
We need one EU server and one USA server..

Yes you are right. But for now its best to use the official CDN Acceleration mirror.

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m***o@gmail.com

deepin

2016-02-29 02:33

https://bbs.deepin.org/post/30765
Yes you are right. But for now its best to use the official CDN Acceleration mirror.

I cannot see any update, damn!

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dance707

deepin

2016-02-29 02:46

https://bbs.deepin.org/post/30765
I cannot see any update, damn!

I would use default sources list and CDN mirror . Other in EU are seeing updates.

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dance707

deepin

2016-02-29 03:09

https://bbs.deepin.org/post/30765
I would use default sources list and CDN mirror . Other in EU are seeing updates.

sources list

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veganosorus

deepin

2016-02-29 05:11

I had the same problem. I tried to change repos (in the list, I choose a fast one) but no changes on speed.

I also tried to ping deepin.com, with awful results (500m to 2s).

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veganosorus

deepin

2016-02-29 05:14

#10

Also, even the website is freaking slow. I went back to Elementary, but I will give a chance to Deepin next week, hopping it's a temporary problem.

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dance707

deepin

2016-02-29 05:35

#11

I noticed the official mirror returned to normal Saturday afternoon China time. I was able to do a full update of Deepin 15.1 in 25 minutes.

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jotapesse

deepin

2016-02-29 08:33

#12

https://bbs.deepin.org/post/30765
Also, even the website is freaking slow. I went back to Elementary, but I will give a chance to Deep ...

The CDN Official Server it's still slow around here (Europe), so the use of a faster mirror server is advised instead. Check in your control center which mirror is 'Fast' and use them for better results.

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veganosorus

deepin

2016-02-29 08:39

#13

https://bbs.deepin.org/post/30765
The CDN Official Server it's still slow around here (Europe), so the use of a faster mirror server ...

As you can see on my post, I did, and it did not change anything. And I'm not the only one.

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jotapesse

deepin

2016-02-29 10:10

#14

https://bbs.deepin.org/post/30765
As you can see on my post, I did, and it did not change anything. And I'm not the only one.

Well then... If you changed to a fast mirror and still slow connection you may have a different issue, can't really say, but you should have a faster response than the official server.

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veganosorus

deepin

2016-02-29 10:49

#15

I should. But no. And no support of any kind from Deepin. This is the saddest part I think.

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twoguntom

deepin

2016-02-29 11:49

#16

Edited by twoguntom at 2016-2-29 04:04

This cured mine so far on 2 computers; I'm working on the others now.

sudo apt-get clean
sudo apt-get autoclean
sudo apt-get update
sudo apt-get dist-upgrade

Fast and slow- I have noticed different speeds at different times. Sometimes switching to a different mirror helps, other times it doesn't. Why? I don't know. I do know that I am in the States and Deepin is made in China. I can only imagine what it takes to get that signal/data from there to my pc. I do know that everybody and their brother is trying to hit these patches so server load and who know what else is effecting the outcome.

Whenever I have a concern or question, user "dance707" is always there to help. I don't know if he/she is official Deepin team or not, but their answers in this forum is why I choose Deepin over any other distro. I have abandoned other distros for lack of support, so I feel your pain.

Hang in there; they'll get this cleared up. They just got back from some sort of big holiday so they are probably just getting back in the swing.

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dance707

deepin

2016-02-29 12:18

#17

Currently the CDN nodes are in China and USA they are trying to expand to more areas.
Description and explanation of how the mirrors work :
https://bbs.deepin.org/post/30636

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dance707

deepin

2016-02-29 12:29

#18

https://bbs.deepin.org/post/30765
I should. But no. And no support of any kind from Deepin. This is the saddest part I think.

In your applications there is a Deepin User Feedback tool . They will reply if you provide email

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dance707

deepin

2016-02-29 12:31

#19

https://bbs.deepin.org/post/30765
This cured mine so far on 2 computers; I'm working on the others now.

sudo apt-get clean

Thank for nice words https://bbs.deepin.org/user/40019 . I just try to contribute in forum because the DDE has been a good solution for my work station

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twoguntom

deepin

2016-02-29 12:38

#20