(附日志)最近出现系统突然死机,哪位帮忙看下日志?
Tofloor
poster avatar
xinyonghu
deepin
2018-02-04 06:17
Author
本帖最后由 xinyonghu 于 2018-2-3 22:49 编辑

最近几天电脑总是莫名的毫无征兆的死机,什么按键都不管用,鼠标也没反应,只能按电源强制关机,已经有四五次了,好像是从上次升级之后开始的.有在看视频时突然卡死的,也有在看网页时候突然石化的
==> Collecting system information and this will take several seconds...
==> Preparing temporary folder /tmp/deepin-feedback-cli-Deepin-15.5-all-20180203-220903...
==> Execute rules of category 'all'...
  -> collect_file: ignore /home/deepin/.config/deepin_monitors.json
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> collect_file: ignore /home/deepin/.cache/deepin/dde-offline-upgrader/dde-offline-upgrader.log
  -> collect_file: ignore /home/deepin/.config/deepin_monitors.json
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> collect_file: ignore /home/deepin/.cache/deepin/deepin-boot-maker/deepin-boot-maker.log
  -> collect_file: ignore /root/.cache/deepin/deepin-boot-maker-service/deepin-boot-maker-service.log
  -> collect_file: ignore /var/log/cups/
  -> collect_file: ignore /home/deepin/.cache/deepin/deepin-cloud-scan-config-helper/deepin-cloud-scan-config-helper.log
  -> collect_file: ignore /home/deepin/.cache/deepin/deepin-cloud-scan-drs/deepin-cloud-scan-drs.log
  -> collect_file: ignore /home/deepin/.cache/deepin/deepin-image-viewer/deepin-image-viewer.log
  -> collect_file: ignore /var/log/deepin-installer.log
  -> collect_file: ignore /home/deepin/.cache/deepin/deepin-music/deepin-music.log
  -> collect_file: ignore /home/deepin/.cache/deepin/deepin-remote-assistance/deepin-remote-assistance.log
  -> collect_file: ignore /home/deepin/.config/deepin-screenshot/config.ini
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> collect_file: ignore /home/deepin/.config/deepin/deepin-terminal/server-config.conf
  -> collect_file: ignore /home/deepin/.config/deepin-translator/config.ini
  -> collect_file: ignore /home/deepin/.config/deepin_monitors.json
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> executing sliceinfo_basic...
  -> executing sliceinfo_disk...
  -> executing sliceinfo_bootmgr...
  -> executing sliceinfo_syslog...
  -> executing sliceinfo_video...
  -> executing sliceinfo_bluetooth...
  -> executing sliceinfo_kernel...
  -> executing sliceinfo_driver...
  -> executing sliceinfo_network...
  -> executing sliceinfo_package...
  -> executing sliceinfo_device...
  -> executing sliceinfo_fonts...
  -> executing sliceinfo_gsettings...
  -> executing sliceinfo_battery...
  -> executing sliceinfo_service...
  -> executing sliceinfo_audio...
==> Archive files...
bluetooth/
bluetooth/~/
bluetooth/~/.config/
bluetooth/~/.config/deepin/
bluetooth/~/.config/deepin/bluetooth.json
bootmgr/
bootmgr/boot/
bootmgr/boot/grub/
bootmgr/boot/grub/grub.cfg
bootmgr/var/
bootmgr/var/cache/
bootmgr/var/cache/deepin/
bootmgr/var/cache/deepin/grub2.json
bootmgr/etc/
bootmgr/etc/default/
bootmgr/etc/default/grub
bootmgr.md
dde_control_center/
dde_control_center/~/
dde_control_center/~/.cache/
dde_control_center/~/.cache/deepin/
dde_control_center/~/.cache/deepin/dde-control-center/
dde_control_center/~/.cache/deepin/dde-control-center/dde-control-center.log
dde_file_manager/
dde_file_manager/~/
dde_file_manager/~/.cache/
dde_file_manager/~/.cache/deepin/
dde_file_manager/~/.cache/deepin/dde-file-manager/
dde_file_manager/~/.cache/deepin/dde-file-manager/dde-file-manager.log
deepin_movie/
deepin_movie/~/
deepin_movie/~/.config/
deepin_movie/~/.config/deepin-movie/
deepin_movie/~/.config/deepin-movie/config.ini
deepin_store/
deepin_store/var/
deepin_store/var/log/
deepin_store/var/log/lastore/
deepin_store/var/log/lastore/daemon.log
deepin_store/var/lib/
deepin_store/var/lib/lastore/
deepin_store/var/lib/lastore/scripts/ deepin_store/var/lib/lastore/applications.json
deepin_store/var/lib/lastore/update_infos.json
deepin_store/var/lib/lastore/package_exec.json
deepin_store/var/lib/lastore/desktop_package.json
deepin_store/var/lib/lastore/repository_info.json
deepin_store/var/lib/lastore/package_icon.json
deepin_store/var/lib/lastore/categories.json
deepin_store/var/lib/lastore/mirrors.json
deepin_store/var/lib/lastore/apt.conf
deepin_store/var/lib/lastore/xcategories.json
deepin_store/var/lib/lastore/config.json
deepin_store/var/lib/lastore/pacakge_installedTime.json
deepin_store/etc/
deepin_store/etc/apt/
deepin_store/etc/apt/sources.list
deepin_store/etc/apt/trusted.gpg~
deepin_store/etc/apt/trusted.gpg
deepin_store/etc/apt/trusted.gpg.d/
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-security-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-stable.gpg
deepin_store/etc/apt/trusted.gpg.d/deepin-archive-keyring.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-security-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-stable.gpg
deepin_store/etc/apt/trusted.gpg.d/deepin-pools-keyring.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-stable.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-automatic.gpg
deepin_store/etc/apt/preferences
deepin_store/etc/apt/sources.list.d/
deepin_store/etc/apt/apt.conf.d/
deepin_store/etc/apt/apt.conf.d/99mirrors.conf
deepin_store/etc/apt/apt.conf.d/01autoremove
deepin_store/etc/apt/apt.conf.d/70debconf
deepin_store/etc/apt/apt.conf.d/99lastore.conf
deepin_store/etc/apt/apt.conf.d/99translations
deepin_store/etc/apt/apt.conf.d/20dbus
deepin_store/etc/apt/apt.conf.d/01autoremove-kernels
deepin_store/etc/apt/preferences.d/
deepin_store/etc/apt/sources.list~
deepin_terminal/
deepin_terminal/~/
deepin_terminal/~/.config/
deepin_terminal/~/.config/deepin/
deepin_terminal/~/.config/deepin/deepin-terminal/
deepin_terminal/~/.config/deepin/deepin-terminal/config.conf
deepin_terminal/~/.cache/
deepin_terminal/~/.cache/deepin/
deepin_terminal/~/.cache/deepin/deepin-terminal/
deepin_terminal/~/.cache/deepin/deepin-terminal/deepin-terminal.log
desktop/
desktop/~/
desktop/~/.cache/
desktop/~/.cache/deepin/
desktop/~/.cache/deepin/dde-desktop/
desktop/~/.cache/deepin/dde-desktop/dde-desktop.log
devices.md
dmesg
dock/
dock/~/
dock/~/.cache/
dock/~/.cache/deepin/
dock/~/.cache/deepin/dde-dock/
dock/~/.cache/deepin/dde-dock/dde-dock.log
drivers.md
fonts
gsettings.md
launcher/
launcher/~/
launcher/~/.cache/
launcher/~/.cache/deepin/
launcher/~/.cache/deepin/dde-launcher/
launcher/~/.cache/deepin/dde-launcher/dde-launcher.log
login/
login/~/
login/~/.xsession-errors
login/var/
login/var/log/
login/var/log/lightdm/
login/var/log/lightdm/x-0.log.old
login/var/log/lightdm/seat0-greeter.log.old
login/var/log/lightdm/seat0-greeter.log
login/var/log/lightdm/lightdm.log
login/var/log/lightdm/lightdm.log.old
login/var/log/lightdm/x-0.log
login/var/log/Xorg.0.log.old
login/var/log/Xorg.0.log
login/etc/
login/etc/lightdm/
login/etc/lightdm/lightdm.conf
network/
network/~/
network/~/.config/
network/~/.config/deepin/
network/~/.config/deepin/network.json
packages.md
pkglog/
pkglog/var/
pkglog/var/log/
pkglog/var/log/apt/
pkglog/var/log/apt/term.log
pkglog/var/log/apt/history.log
services.md
sysinfo.md
syslog
==> Finished, please report a bug to Deepin team with /home/deepin/deepin-feedback-all-20180203-220855.tar.gz in current folder as an attachment:
  -> http://feedback.deepin.org/feedback
我不会查看这些东西,真心不懂,谢谢各位!

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All Replies
xinyonghu
deepin
2018-02-06 04:13
#1
没人帮忙么?
Reply View the author
xinyonghu
deepin
2018-02-06 04:46
#2
https://bbs.deepin.org/user/101846 你出来,我不打你,我是来求助的
Reply View the author
wangc
deepin
2018-02-06 04:47
#3
我最近也突然卡死几次,只能重启。看看驱动管理器装没装intel microcode?
Reply View the author
xinyonghu
deepin
2018-02-06 06:03
#4
https://bbs.deepin.org/post/152893
我最近也突然卡死几次,只能重启。看看驱动管理器装没装intel microcode?

会是驱动的问题么?
之前一直很正常的呀
Reply View the author
wangc
deepin
2018-02-06 06:30
#5
我也不懂。我就是最近总是卡死,然后想到开机一闪microcode的字样,可能有关。我是一直更新的。女票的没更新,最近没死机过。
Reply View the author
xinyonghu
deepin
2018-02-06 06:35
#6
看论坛里的帖子,安装了 sudo apt install earlyoom再试两天看看情况
Reply View the author
153******45
deepin
2018-02-06 07:40
#7
本帖最后由 a996535783 于 2018-2-5 23:41 编辑

把生成的压缩包传上来,提过几次,执行完这条命令加个中文提示,官方一直不理,好多人都不知道这条命令执行完会生成一个压缩包https://bbs.deepin.org/user/48640 https://bbs.deepin.org/user/101846
Reply View the author
jingle
deepin
2018-02-06 17:04
#8
https://bbs.deepin.org/post/152893
把生成的压缩包传上来,提过几次,执行完这条命令加个中文提示,官方一直不理,好多人都不知道这条命令执行 ...

==> Finished, please report a bug to Deepin team with /home/deepin/deepin-feedback-all-20180203-220855.tar.gz in current folder as an attachment:
  -> http://feedback.deepin.org/feedback
Reply View the author
jingle
deepin
2018-02-06 17:04
#9
上面的还不够明显吗
Reply View the author
iminto
deepin
2018-02-06 17:49
#10
你贴的只是日志生成过程,而不是日志本身,也就是说。。。毫无意义
Reply View the author
153******45
deepin
2018-02-06 18:00
#11
本帖最后由 a996535783 于 2018-2-6 10:01 编辑
https://bbs.deepin.org/post/152893
上面的还不够明显吗

中文提示难吗,最后一句话国际化一下,不是谁都懂英文
你看看,现在有多少人发的日志是生成过程而不是压缩包
Reply View the author
jingle
deepin
2018-02-06 18:10
#12
本帖最后由 jingle 于 2018-2-6 10:38 编辑
https://bbs.deepin.org/post/152893
中文提示难吗,最后一句话国际化一下,不是谁都懂英文
你看看,现在有多少人发的日志是生成过程而不是压缩 ...

不难,这个我已经反馈了,但是很多人是不看的(而且改成中文后,可能需要提交国际化32种语言)
可能一个小改 会牵动很多地方,最起码现在已经有提示(不会英文会单词也知道的)
Reply View the author
kim213
deepin
2018-02-06 19:01
#13
已记录并安排相关人员修改.
Reply View the author
xinyonghu
deepin
2018-02-06 20:02
#14
https://bbs.deepin.org/post/152893
把生成的压缩包传上来,提过几次,执行完这条命令加个中文提示,官方一直不理,好多人都不知道这条命令执行 ...

不知道哪里可以找到压缩包,我本来想传压缩包的,不知道咋弄,就直接复制粘贴上来了
Reply View the author
xinyonghu
deepin
2018-02-06 20:09
#15
https://bbs.deepin.org/post/152893
==> Finished, please report a bug to Deepin team with /home/deepin/deepin-feedback-all-20180203-22 ...

我翻译了一下,才知道这句话的意思,通过“深度用户反馈”有点慢,所以在论坛里想先问下
Reply View the author
jingle
deepin
2018-02-06 20:10
#16
xinyonghu 发表于 2018-2-6 12:02
不知道哪里可以找到压缩包,我本来想传压缩包的,不知道咋弄,就直接复制粘贴上来了 ...

终端哪个目录执行的就在哪个目录存在生成包
Reply View the author
xinyonghu
deepin
2018-02-06 20:23
#17
https://bbs.deepin.org/post/152893
把生成的压缩包传上来,提过几次,执行完这条命令加个中文提示,官方一直不理,好多人都不知道这条命令执行 ...

没找到那个压缩包
Reply View the author
xinyonghu
deepin
2018-02-06 20:26
#18
终于找到日志包的这个压缩文件了,原来在主目录里,平时很少点这个文件夹
Reply View the author
jingle
deepin
2018-03-07 00:49
#19
Reply View the author