I'm very sorry to bring you some usage problems. From the description of the phenomenon, it seems that maybe the current system is not compatible with the sound card of this device.
I wonder if switching a kernel has an effect?
You can execute the following command in the terminal and output the hardware configuration information for you to see the device configuration first:sudo apt install inxi -y && inxi -F
Here is the device configuration from the "inxi" command, like I said earlier all devices are present and appear to be installed correctly, it would seem to me like the issue is a configuration problem in deepin itself, for all i can tell the sound card should be working but it is not:
Processing triggers for libc-bin (2.28.21-1+deepin-1) ...
System: Host: xyzlen Kernel: 5.18.17-amd64-desktop-community-hwe x86_64 bits: 64 Desktop: Deepin 20.8
Distro: Deepin 20.8
Machine: Type: Laptop System: LENOVO product: 82SF v: IdeaPad 5 15IAL7 serial:
Mobo: LENOVO model: LNVNB161216 v: SDK0T76463 WIN serial: UEFI: LENOVO
v: JBCN25WW date: 09/26/2022
Battery: ID-1: BAT0 charge: 52.1 Wh condition: 57.6/57.0 Wh (101%)
CPU: Topology: 6-Core model: 12th Gen Intel Core i7-1255U bits: 64 type: MT MCP L2 cache: 12.0 MiB
Speed: 816 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 748 2: 702 3: 919 4: 988 5: 718
6: 951 7: 487 8: 834 9: 844 10: 720 11: 894 12: 1162
Graphics: Device-1: Intel driver: i915 v: kernel
Display: x11 server: X.Org 1.20.11 driver: modesetting unloaded: fbdev,vesa
resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa Intel Graphics (ADL GT2) v: 4.6 Mesa 21.3.8
Audio: Device-1: Intel Alder Lake PCH-P High Definition Audio driver: sof-audio-pci-intel-tgl
Sound Server: ALSA v: k5.18.17-amd64-desktop-community-hwe
Network: Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi
IF: wlp0s20f3 state: up mac: c4:75:ab:d1:e2:41
Drives: Local Storage: total: 476.94 GiB used: 29.75 GiB (6.2%)
ID-1: /dev/nvme0n1 vendor: Samsung model: MZAL4512HBLU-00BL2 size: 476.94 GiB
Partition: ID-1: / size: 14.66 GiB used: 7.09 GiB (48.3%) fs: ext4 dev: /dev/dm-1
ID-2: /boot size: 1.44 GiB used: 219.8 MiB (14.9%) fs: ext4 dev: /dev/nvme0n1p2
ID-3: swap-1 size: 13.95 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-5
Sensors: System Temperatures: cpu: 33.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info: Processes: 395 Uptime: 19h 02m Memory: 11.43 GiB used: 1.65 GiB (14.5%) Shell: bash
inxi: 3.0.32
Did you manage to solve this problem?
I have the same problem on my laptop HP ProBook 450 G9. This is information from the sound card on the laptop,
Audio: Device-1: Intel Alder Lake PCH-P High Definition Audio driver: sof-audio-pci-intel-tgl
Sound Server: ALSA v: k5.18.17-amd64-desktop-community-hwe
Name : Intel Corporation
Vendor : Intel Corporation
Module Alias : pci:v00008086d000051C8sv0000103Csd00008AA1b
Physical ID : 0x808651c8
SysFS_Path : /devices/pci0000:00/0000:00:1f.3
Description : Multimedia audio controller
Revision : 01
KernelModeDriver : sof-audio-pci-intel-tgl
IRQ : 16
Memory Address : 0x6001000000-0x60010fffff (rw,non-prefetchable)
Capabilities : pm msi bus_master cap_list
Physical ID : 0x808651c8
Module Alias : pci:v00008086d000051C8sv0000103Csd00008AA1b
Device Name : Onboard Audio
Driver : sof-audio-pci-intel-tgl
Driver Activation Cmd : modprobe snd_hda_intel modprobe snd_sof_pci_intel_tgl
Driver Status : snd_sof_pci_intel_tgl is active
SubDevice : pci 0x8aa1
SubVendor : Hewlett-Packard Company
latency : 64
I managed to get sound working by reverting to the old intel-hda driver.
Create /etc/modprobe.d/audiofix.conf with:
options snd-hda-intel dmic_detect=0
options snd-hda-intel model=laptop-amic enable=yes
The first line is to enable the speaker, the second for the internal microphone.
Reboot & confirm it's using intel-hda:
$ inxi -A
Audio: Device-1: Intel Alder Lake PCH-P High Definition Audio driver: snd_hda_intel
Sound Server: ALSA v: k5.18.17-amd64-desktop-community-hwe
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After installing Deepin 20.08, everything appears to be working with the exception of the Sound Card. The computer is a Lenovo Ideapad 5i, Intel Core i7, with 12 GB of Ram. In every other linux Distro placed on the laptop, the sound car works with no issue, I have checked all the pulse audio dependencies, they are all present, however in the system tray in shows a disabled sound card.
In the sound Settings, no output or input device is shown.
However in the Device Manager the Audio device is correctly displayed as present and installed with no issues.
Currently I have no sound on the computer and would really prefer not to change the operating system, please an help you can provide toward resolving would be greatly appreciated.
Thanks