[Topic DIscussion] No Sound in Deepin 20.08 on Intel Based Sound Cards
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2022-12-21 23:24

No Sound in Deepin 20.08 on Intel Based Sound Cards

After installing Deepin 20.08, everything appears to be working with the exception of the Sound Card. The computer is a Lenovo Ideapad 5i, Intel Core i7, with 12 GB of Ram. In every other linux Distro placed on the laptop, the sound car works with no issue, I have checked all the pulse audio dependencies, they are all present, however in the system tray in shows a disabled sound card.

In the sound Settings, no output or input device is shown.

However in the Device Manager the Audio device is correctly displayed as present and installed with no issues.

Currently I have no sound on the computer and would really prefer not to change the operating system, please an help you can provide toward resolving would be greatly appreciated.


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Super Moderator
2022-12-22 03:38

I'm very sorry to bring you some usage problems. From the description of the phenomenon, it seems that maybe the current system is not compatible with the sound card of this device.
I wonder if switching a kernel has an effect?
You can execute the following command in the terminal and output the hardware configuration information for you to see the device configuration first:sudo apt install inxi -y && inxi -F

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2022-12-22 17:51

Here is the device configuration from the "inxi" command, like I said earlier all devices are present and appear to be installed correctly, it would seem to me like the issue is a configuration problem in deepin itself, for all i can tell the sound card should be working but it is not:

Processing triggers for libc-bin (2.28.21-1+deepin-1) ...
System: Host: xyzlen Kernel: 5.18.17-amd64-desktop-community-hwe x86_64 bits: 64 Desktop: Deepin 20.8
Distro: Deepin 20.8
Machine: Type: Laptop System: LENOVO product: 82SF v: IdeaPad 5 15IAL7 serial:
Mobo: LENOVO model: LNVNB161216 v: SDK0T76463 WIN serial: UEFI: LENOVO
v: JBCN25WW date: 09/26/2022
Battery: ID-1: BAT0 charge: 52.1 Wh condition: 57.6/57.0 Wh (101%)
CPU: Topology: 6-Core model: 12th Gen Intel Core i7-1255U bits: 64 type: MT MCP L2 cache: 12.0 MiB
Speed: 816 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 748 2: 702 3: 919 4: 988 5: 718
6: 951 7: 487 8: 834 9: 844 10: 720 11: 894 12: 1162
Graphics: Device-1: Intel driver: i915 v: kernel
Display: x11 server: X.Org 1.20.11 driver: modesetting unloaded: fbdev,vesa
resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa Intel Graphics (ADL GT2) v: 4.6 Mesa 21.3.8
Audio: Device-1: Intel Alder Lake PCH-P High Definition Audio driver: sof-audio-pci-intel-tgl
Sound Server: ALSA v: k5.18.17-amd64-desktop-community-hwe
Network: Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi
IF: wlp0s20f3 state: up mac: c4:75:ab:d1:e2:41
Drives: Local Storage: total: 476.94 GiB used: 29.75 GiB (6.2%)
ID-1: /dev/nvme0n1 vendor: Samsung model: MZAL4512HBLU-00BL2 size: 476.94 GiB
Partition: ID-1: / size: 14.66 GiB used: 7.09 GiB (48.3%) fs: ext4 dev: /dev/dm-1
ID-2: /boot size: 1.44 GiB used: 219.8 MiB (14.9%) fs: ext4 dev: /dev/nvme0n1p2
ID-3: swap-1 size: 13.95 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-5
Sensors: System Temperatures: cpu: 33.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info: Processes: 395 Uptime: 19h 02m Memory: 11.43 GiB used: 1.65 GiB (14.5%) Shell: bash
inxi: 3.0.32

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