[Hardware] Only Ethernet works but shows up as disconnected, no wifi, no bluetooth
Tofloor
poster avatar
ToniDolphin
deepin
2024-01-15 08:10
Author

Hi, today I got a strange bug. The Ethernet icon shows up as disconnected but I have internet access. The Wifi doesn't work. I can't no longer enable it. The same goes for Bluetooth.

When I click on enable, nothing happens. I tried to enable on dock and via settings app. Nothing works. Stays disabled :(

image.png

Another issue, maybe related: Update check fails constantly.

I tried to switch mirrors (Linux Kernel Archives) to see if that fixes something but I see it goes back to previous mirror.

Mirror I want (it's closer to me)
image.png

But system switches back to this mirror;
image.png

Any help greatly appreciated and a Happy 2024

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deepin_xiaoqian
deepin testing team
2024-01-15 10:15
#1

It seems like that the airplane mode has been turned on. We suggest that you turn it off by clicking the button on the keyboard as shown in the following picture.

The issue of the inability to switch mirror in deepin 20.9 is a known issue, but I feel sorry that currently we will not further optimize it in deepin 20.9.

截图_选择区域_20240115101533.jpg

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ToniDolphin
deepin
2024-01-15 22:20
#2

"The issue of the inability to switch mirror in deepin 20.9 is a known issue, but I feel sorry that currently we will not further optimize it in deepin 20.9."
Thanks for letting me know.

However, regarding wireless, I don't have an airplane mode button. Ethernet is working though even though the network icon on the dock says no internet.

image.png

However, I'm most worried about the update issue. I can't update and I used a network monitor to check for any blocked traffic. I couldn't find anything. It says network disconnected but I have internet. Or could you tell me what domains should be whitelisted? There's a firewall but I don't have access to it. However, I can ask the admin to whitelist necessary domains. I would be very grateful if that could be fixed. Thanks.

image.png

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阿尼樱奈奈
Moderator
2024-01-18 00:55
#3
ToniDolphin

"The issue of the inability to switch mirror in deepin 20.9 is a known issue, but I feel sorry that currently we will not further optimize it in deepin 20.9."
Thanks for letting me know.

However, regarding wireless, I don't have an airplane mode button. Ethernet is working though even though the network icon on the dock says no internet.

image.png

However, I'm most worried about the update issue. I can't update and I used a network monitor to check for any blocked traffic. I couldn't find anything. It says network disconnected but I have internet. Or could you tell me what domains should be whitelisted? There's a firewall but I don't have access to it. However, I can ask the admin to whitelist necessary domains. I would be very grateful if that could be fixed. Thanks.

image.png

Try executing this command in the terminal: sudo apt update && sudo apt upgrade

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ToniDolphin
deepin
2024-01-28 05:13
#4
阿尼樱奈奈

Try executing this command in the terminal: sudo apt update && sudo apt upgrade

Still no luck :(

I pasted terminal output below:

toni@Toni-PC:

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ToniDolphin
deepin
2024-01-28 05:14
#5

toni@Toni-PC:$ sudo apt update && sudo apt upgrade
[sudo] password for toni:
Verification successful
Hit:1 https://cli.github.com/packages stable InRelease
Hit:2 https://community-packages.deepin.com/driver driver InRelease
Hit:3 https://proposed-packages.deepin.com/dde-apricot unstable InRelease
Hit:4 https://community-packages.deepin.com/printer eagle InRelease
Hit:5 http://deepin.mirror.globo.tech apricot InRelease
Ign:6 https://repo.vivaldi.com/stable/deb stable InRelease
Hit:7 https://repo.vivaldi.com/stable/deb stable Release
Hit:9 https://repo.steampowered.com/steam stable InRelease
Hit:10 https://packages.microsoft.com/repos/edge stable InRelease
0% [Connecting to com-store-packages.uniontech.com (120.77.173.206)] [Connecting to pro-driver-packages.uniontech.com (223.111.183.30)] [Connecting to mega.nz] [Waiting for headers]sh: 1: Key-Pair-Id=K1ZMSF1EKC3AZL: not found
Get:12 https://mega.nz/linux/repo/Debian_10.0 ./ InRelease [2,981 B]
Hit:11 https://packagecloud.io/slacktechnologies/slack/debian jessie InRelease
Err:13 https://pro-driver-packages.uniontech.com eagle InRelease
Could not connect to pro-driver-packages.uniontech.com:443 (111.178.11.150), connection timed out Could not connect to pro-driver-packages.uniontech.com:443 (61.54.25.98), connection timed out Could not connect to pro-driver-packages.uniontech.com:443 (223.111.183.30), connection timed out
Err:14 https://com-store-packages.uniontech.com/appstore deepin InRelease
Could not connect to com-store-packages.uniontech.com:443 (112.74.190.222), connection timed out Could not connect to com-store-packages.uniontech.com:443 (120.77.173.206), connection timed out
Err:15 http://seafile.jyx2048.com:2345/waydroid-runner/lxc ./ InRelease
Could not connect to seafile.jyx2048.com:2345 (101.43.211.182), connection timed out
Err:16 http://deb.waydroid.waydroid-runner.gfdgdxi.top ./ InRelease
Could not resolve 'deb.waydroid.waydroid-runner.gfdgdxi.top'
Fetched 2,981 B in 60s (49 B/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
17 packages can be upgraded. Run 'apt list --upgradable' to see them.
W: Failed to fetch https://com-store-packages.uniontech.com/appstore/dists/deepin/InRelease Could not connect to com-store-packages.uniontech.com:443 (112.74.190.222), connection timed out Could not connect to com-store-packages.uniontech.com:443 (120.77.173.206), connection timed out
W: Failed to fetch https://pro-driver-packages.uniontech.com/dists/eagle/InRelease Could not connect to pro-driver-packages.uniontech.com:443 (111.178.11.150), connection timed out Could not connect to pro-driver-packages.uniontech.com:443 (61.54.25.98), connection timed out Could not connect to pro-driver-packages.uniontech.com:443 (223.111.183.30), connection timed out
W: Failed to fetch http://seafile.jyx2048.com:2345/waydroid-runner/lxc/./InRelease Could not connect to seafile.jyx2048.com:2345 (101.43.211.182), connection timed out
W: Failed to fetch http://deb.waydroid.waydroid-runner.gfdgdxi.top/./InRelease Could not resolve 'deb.waydroid.waydroid-runner.gfdgdxi.top'
W: Some index files failed to download. They have been ignored, or old ones used instead.
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following NEW packages will be installed:
libqt4-network
The following packages will be upgraded:
deepin-album deepin-camera deepin-deb-installer deepin-devicemanager deepin-image-viewer deepin-mail deepin-movie deepin-music deepin-wine-helper deepin-wine6-stable deepin-wine8-stable libimageeditor
microsoft-edge-stable pantum slack-desktop uos-wallpapers-green uos-wallpapers-zhanfang
17 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 397 MB/654 MB of archives.
After this operation, 27.6 MB of additional disk space will be used.
Do you want to continue? [Y/n]
Err:1 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 deepin-wine6-stable amd64 6.0.0.65
Could not connect to com-store-packages.uniontech.com:443 (112.74.190.222), connection timed out Could not connect to com-store-packages.uniontech.com:443 (120.77.173.206), connection timed out
Err:2 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 deepin-wine8-stable amd64 8.16-deepin11
Unable to connect to com-store-packages.uniontech.com:https:
Err:3 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 libimageeditor amd64 1.0.39-1
Unable to connect to com-store-packages.uniontech.com:https:
Err:4 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 deepin-album amd64 5.10.21-1
Unable to connect to com-store-packages.uniontech.com:https:
Err:5 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 deepin-camera amd64 6.0.3-1
Unable to connect to com-store-packages.uniontech.com:https:
Err:6 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 deepin-deb-installer amd64 6.0.19-1
Unable to connect to com-store-packages.uniontech.com:https:
Err:7 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 deepin-devicemanager amd64 5.9.20-1
Unable to connect to com-store-packages.uniontech.com:https:
Err:8 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 deepin-mail amd64 6.4.4-1
Unable to connect to com-store-packages.uniontech.com:https:
Ign:9 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 uos-wallpapers-green all 1.0.0
Ign:10 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 uos-wallpapers-zhanfang all 1.0.0
Err:11 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 deepin-image-viewer amd64 5.9.16-1
Unable to connect to com-store-packages.uniontech.com:https:
Err:12 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 deepin-movie amd64 5.10.38-1
Unable to connect to com-store-packages.uniontech.com:https:
Err:13 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 deepin-music amd64 6.2.35-1
Unable to connect to com-store-packages.uniontech.com:https:
Err:14 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 deepin-wine-helper amd64 5.3.6-1
Unable to connect to com-store-packages.uniontech.com:https:
Err:9 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 uos-wallpapers-green all 1.0.0
Unable to connect to com-store-packages.uniontech.com:https:
Err:10 https://com-store-packages.uniontech.com/appstore deepin/appstore amd64 uos-wallpapers-zhanfang all 1.0.0
Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/d/deepin-wine6-stable/deepin-wine6-stable_6.0.0.65_amd64.deb Could not connect to com-store-packages.uniontech.com:443 (112.74.190.222), connection timed out Could not connect to com-store-packages.uniontech.com:443 (120.77.173.206), connection timed out
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/w/wine/deepin-wine8-stable_8.16-deepin11_amd64.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/i/image-editor/libimageeditor_1.0.39-1_amd64.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/d/deepin-album/deepin-album_5.10.21-1_amd64.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/d/deepin-camera/deepin-camera_6.0.3-1_amd64.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/d/deepin-deb-installer/deepin-deb-installer_6.0.19-1_amd64.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/d/deepin-devicemanager/deepin-devicemanager_5.9.20-1_amd64.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/d/deepin-mail/deepin-mail_6.4.4-1_amd64.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/u/uos-wallpapers-green/uos-wallpapers-green_1.0.0_all.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/u/uos-wallpapers-zhanfang/uos-wallpapers-zhanfang_1.0.0_all.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/d/deepin-image-viewer/deepin-image-viewer_5.9.16-1_amd64.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/d/deepin-movie-reborn/deepin-movie_5.10.38-1_amd64.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/d/deepin-music/deepin-music_6.2.35-1_amd64.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Failed to fetch https://com-store-packages.uniontech.com/appstore/pool/appstore/d/deepin-wine-helper/deepin-wine-helper_5.3.6-1_amd64.deb Unable to connect to com-store-packages.uniontech.com:https:
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
toni@Toni-PC:
$

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ToniDolphin
deepin
2024-01-28 11:59
#6

Synaptic output:

Failed to fetch https://com-store-packages.uniontech.com/appstore/dists/deepin/InRelease Could not connect to com-store-packages.uniontech.com:443 (112.74.190.222), connection timed out Could not connect to com-store-packages.uniontech.com:443 (120.77.173.206), connection timed outFailed to fetch https://pro-driver-packages.uniontech.com/dists/eagle/InRelease Could not connect to pro-driver-packages.uniontech.com:443 (61.54.25.98), connection timed out Could not connect to pro-driver-packages.uniontech.com:443 (223.111.183.30), connection timed out Could not connect to pro-driver-packages.uniontech.com:443 (111.178.11.150), connection timed outSome index files failed to download. They have been ignored, or old ones used instead.

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l***x@gmail.com
deepin
2024-02-06 16:57
#7
The user is banned, and the content is hidden.