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    Community Discussion 1064 views · 12 replies ·
    Tofloor
    poster avatar
    frederikkamph
    deepin
    2015-04-27 13:17
    Author
    Okay first off, i love this distro, amazing look.
    But i have a few problems:

    1.Laptop trackpad, has some sorta lag? I mean if i keep running my finger over it, it take about a minute, before it moves, so i really can't use it.
    2.Left and right click on my mouse have switched? So right click acts like left click?
    3.Sometimes it seems to just freeze? I'm not able to open anything, but i can use the launcher, if i use the windows key.


    Hope someone can help!
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    Spectre
    deepin
    2015-04-27 14:31
    #1
    Some additional info would help.
    What is the make and model of your laptop?
    What version of Deepin did you install?

    Since your keyboard seems to be working press Ctrl + Alt + T to open Terminal.
    Then run this command...
    1. sudo apt-get update && sudo apt-get upgrade
    Copy the Code
    Hopefully once your system is fully updated things will start working normally.

    Reply View the author
    frederikkamph
    deepin
    2015-04-27 22:49
    #2
    My laptop :
    Intel Core i5-4210U processor (1.7 GHz)
    15,6" HD screen (1366 x 768)
    8 GB DDR3 RAM og 500 GB harddisk
    100/1000 LAN, Trådløst netkort (a/g/n) og Bluetooth 4.0
    NVIDIA GeForce GT840M with 2 GB and HDMI

    I got the newest version of the website!
    Reply View the author
    Spectre
    deepin
    2015-04-28 13:26
    #3
    You must be running Deepin 2014.2 and there have been many updates since then that might straiten out your issue.

    Make sure that you are connected to the internet and then reun the following command in Terminal...
    1. sudo apt-get update && sudo apt-get upgrade
    Copy the Code
    Once it is complete you should be running Deepin 2014.3 and hopefully your issue will be resolved.


    Reply View the author
    frederikkamph
    deepin
    2015-04-28 22:37
    #4
    https://bbs.deepin.org/post/30141
    You must be running Deepin 2014.2 and there have been many updates since then that might straiten ou ...

    Well i tryed running the sudo apt-get. But seems like it auto updated. As i said in the end "0 installed, 0 updated". Seems like it's running decent, but i can't get my god damn, trackpad to work!
    Reply View the author
    Spectre
    deepin
    2015-04-29 03:06
    #5
    Try running this command to make sure you are fully updated...
    1. sudo apt-get update && sudo apt-get install deepin-os-upgrader -y && os-upgrade
    Copy the Code
    After it completes hit Enter to reboot you computer.

    And if that doesn't work the Deepin 2014.3 ISO's have been released today you could give that a try and see if that helps...
    http://deepin.org/download.html
    https://bbs.deepin.org/post/30144

    You never indicated if you installed Deepin 64-bit or 32-bit?

    If you aren’t already I would recommend using the 64-bit.

    As far as this issue is concerned...
    2.Left and right click on my mouse have switched? So right click acts like left click?
    You can change that setting...
    [attach]9789[/attach]





    Reply View the author
    roll_over
    deepin
    2015-04-29 09:17
    #6
    Edited by roll_over at 2015-4-29 01:19

    Hi,
    I've not tried deepin yet (I'm in download), but, as long as deepin is ubuntu-based, commands like:
    1. sudo apt-get update && sudo apt-get upgrade
    Copy the Code

    will not perform a distibution upgrade, and (If I'm right) 2014.2->2014.3 is a distribution upgrade.


    To perform a distribution upgrade in ubuntu, you should use
    1. do-release-upgrade
    Copy the Code

    but I've never see this command works, so I strongly suggest you to NOT USE IT.

    ***
    The 1st thing I suggest you is to try to see if the gsynaptic packet could fix your problem.
    1. sudo apt-cache search synapctic
    Copy the Code

    to check if there's something in the repo, you should see a line like this:
    1. gsynaptics - configuration tool for pointing devices
    Copy the Code

    If it is, type:
    1. sudo apt-get install gsynaptic
    Copy the Code

    to install the packet.
    You'll find it in your menu.

    Check if you're able to properly configure and use your trackpad in this way..
    Reply View the author
    Spectre
    deepin
    2015-04-29 17:39
    #7
    Edited by Spectre at 2015-4-28 20:41
    I've not tried deepin yet (I'm in download), but, as long as deepin is ubuntu-based, commands like:

        sudo apt-get update && sudo apt-get upgrade

    will not perform a distibution upgrade, and (If I'm right) 2014.2->2014.3 is a distribution upgrade.

    Deepin 2014.3 is not a distribution upgrade, it is still based on Ubuntu 14.04 (Trusty).

    But the Deepin teem did post a command to use to update to Deepin 2014.3 in the forums today...
    1. sudo apt-get update && sudo apt-get install deepin-os-upgrader -y && os-upgrade
    Copy the Code
    https://bbs.deepin.org/post/30144




    Reply View the author
    frederikkamph
    deepin
    2015-04-30 00:35
    #8
    https://bbs.deepin.org/post/30141
    Deepin 2014.3 is not a distribution upgrade, it is still based on Ubuntu 14.04 (Trusty).

    But the D ...

    The sad thing is, when i ran that command, it would go for a minute or something, and then end like this:

    -
    -
    -

    And nothing happend? Now i tryed to download the new deepin, burn it to a usb, and i can't boot on it?
    Reply View the author
    Spectre
    deepin
    2015-04-30 01:24
    #9
    https://bbs.deepin.org/post/30141
    The sad thing is, when i ran that command, it would go for a minute or something, and then end lik ...

    Sorry that your having these issues it can be very frustrating, usually you just install it and your good to go.

    Verify the MD5SUMS of the new ISO that you downloaded to make sure that it downloaded completely and wasn't corrupted.

    And if your ISO is corrupted you could try re-downloading it from a different source...  
    http://deepin.org/mirror.html?index=iso
    http://sourceforge.net/projects/deepin/files/2014.3/
    Reply View the author
    Spectre
    deepin
    2015-05-01 01:48
    #10
    I had a couple of other post on this thread but they haven't shown up yet.

    The last one I indicated that you should check the MD5SUMS of the ISO that you Downloaded to make sure that it wasn't corrupt.

    And to re-downloaded it if needed.
    Reply View the author
    frederikkamph
    deepin
    2015-09-06 01:49
    #11
    Hey all, im still having the problem, the touchpad works, but it's very non responsive, i mean if i run a finger over it, it will make a random move after 3 - 5 sec.
    Reply View the author
    frederikkamph
    deepin
    2015-09-12 01:32
    #12
    Still no help?
    Reply View the author