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    • Stuck on Deepin boot unless I move the mouse
    Community Discussion 802 views · 6 replies ·
    Tofloor
    poster avatar
    robertsala
    deepin
    2019-01-22 04:50
    Author
    My mom upgraded to Deepin 15.9 and now it boots to Deepin splash screen. If she moves the mouse, it passes the Deepin splash screen logo into desktop. So now, everytime she wants to use the laptop, she needs to move the mouse at the beginning of boot. What is making "hang" at Deepin logo? I upgraded my laptop and this is not happenning. I did notice that the boot/grub/themes goes to fallback-themes.txt instead of the regular deepin-themes.txt. My question is, is it plymouth that broke or grub? I also noticed something about console-setup not installed(tried installing it with no success) and then it went into saying that it will rollback/fallback into deepin-fallback.txt. Her video card is NOT NVIDIA. I know some of you will say to edit the grub from the beginning, eliminate the splash screen, etc. Her laptop is an HP, its an AMD10 chip, has 16GB of RAM and an SSD. Her laptop has never had issues with GRUB or plymouth before. Again, something was overwritten when she upgraded to 15.9


    I am helping my mom remotely with TeamViewer. I lives in the states and she lives at sunny Puerto Rico.

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    robertsala
    deepin
    2019-01-22 14:23
    #1
    No one to help me?
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    dance707
    deepin
    2019-01-22 17:40
    #2
    If you suspect grub, why not just re-install grub. Then look at grub settings in control panel.
    If your able to ssh while it stuck/stalls on boot look at dmesg. Or use your remote viewer and do journalctl. Use the -p flag for errors or higher severity and -b flag since current boot, or -b -1 for previous boot.
    sudo journalctl -p err -b
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    robertsala
    deepin
    2019-01-23 15:51
    #3
    https://bbs.deepin.org/post/174082
    If you suspect grub, why not just re-install grub. Then look at grub settings in control panel.
    If  ...

    My mom has the laptop at Puerto Rico. I am using TeamViewer. Would you recommend me using SYnaptic Package Manager? If so, what should I reinstall? grub-common? grub-efi-amd64-bin? grub-pc? grub-pc-bin? grub2-common? Which one to reinstall first? If from terminal, is it as easy as sudo apt install grub?
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    dance707
    deepin
    2019-01-23 17:26
    #4
    https://bbs.deepin.org/post/174082
    My mom has the laptop at Puerto Rico. I am using TeamViewer. Would you recommend me using SYnaptic ...

    If this is too complicated, there is Deepin Repair app in the Deepin Store.
    Most of the time I do not need a full re-install. I just do the following, if a is the drive then
    sudo grub-install /dev/sda
    sudo update-grub
    sudo reboot

    https://wiki.deepin.org/wiki/Repair_Boot
    https://wiki.debian.org/GrubEFIReinstall

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    robertsala
    deepin
    2019-01-23 17:56
    #5
    https://bbs.deepin.org/post/174082
    If this is too complicated, there is Deepin Repair app in the Deepin Store.
    Most of the time I do ...

    I used Deepin Repair before but it still "idles" in the splash screen and continues to the desktop once the mouse is in motion. I'll try sudo grub-install/dev/sda, update the grub and reboot... thanks!
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    robertsala
    deepin
    2019-01-23 19:03
    #6
    I am also seeing that after sudo grub-install dev/sda, they are recommending to do grub2-mkconfig -o /boot/grub2/grub.cfg
    This makes sense...
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